CUSTOMER SUPPORT

Venus (70.0781,54.6562,1353.85)

Dear Customers

We value you all very much and wish you to be helped with any queries as best as possible.

To that end for customer support please use this form Support Form or contact supporthub Resident by IM (do NOT send notecards).

Do NOT IM me or send notecards for customer service - follow the instructions above. Thank you.

I do not ADD friends. This a shared business account. Please don't ask or offer requests.

Often busy or AFK.

Include TRANSACTION DETAILS where appropriate. If we cannot find your purchase the help we can provide is limited.

We do NOT respond to notecards or IMs on this account.

Support schedule:

Mon - Thurs we try to reply within a few hours. CET timezone. Keep that in mind!

Fri - Sat Limited support. Expect replies the following Monday!

Sunday - DND